News & Blog

Great Places has joined a group of 70 banks, investors and housing providers that have become early adopters of an industry-led sustainability reporting standard

The Plumlife Sales team has achieved the Affordable Housing Provider of the Year award and received highly commended in the Best Off-Plan Development category for a mixed-tenure development in Salford

Great Places customer Bill Moss from Openshaw Court in Swinton, was one community member featured in a recent article in The Guardian about the UK’s first LGBTQ+ extra care housing scheme. The scheme will look to support older LGBTQ+ people whose loneliness has been exacerbated by the pandemic. In the article, Bill shares his honest […]

This week is National Customer Services Week. We’re highlighting the services that we provide to our customers to make life easier and help us improve. Find out more about our online customer portal, learn about Live Chat, how to join our Insight group and how to tune in to our Q&A session. Online customer portal […]

Great Places Housing Group is excited to announce that 13 community groups and charitable organisations* have been successful in their bid to take home a share of the £100,000 Resilience Fund. The fund, which was set up following the COVID-19 outbreak, will help the groups provide much-needed support to those customers who have been hit […]

On Monday we’ll be celebrating National Customer Services Week, themed around “˜Every experience counts’- and we’re inviting you to submit questions about our services. As part of National Customer Services Week (5-9 October), we’re giving our customers the opportunity to ask questions on a range of service-related issues ranging from accessing our services, to digital options to the […]

Reporting a repair? Whether it’s a blocked toilet or drains, a stuck door or broken handle, don’t wait around on the phone to report it our Live Chat is 4 times quicker. It’s quicker than sending an email. It’s much quicker than phoning us. It’s available on a mobile phone, tablet and laptop from 8am […]

Toolkits for people rehoused by the Greater Manchester Housing First pilot have been kindly donated by a Great Places supply chain partner. TN Robinson Ltd, a wholesale electrical distributor, are a supplier of electrical products across the North West and Wales, have donated 25 toolkits to be given to people on the pilot to help […]

Today we’re officially launching our annual report for 2020. It’s packed full of interesting stories and stats about what we’ve been up to this past year, how we’ve performed and what we have done as a business to grow, adapt and evolve in what has been a hugely significant 12 months. The last year has undoubtedly […]