Go to homepage
Login to MyPlace

Training and Skills Academy

Would you like to improve your skills and knowledge?

Are you looking to learn more about what is needed in different job sectors?

We are running a range of different Pre-recruitment and Accredited courses to improve your chances of getting into employment.

Find out more below.

Online courses

We will be delivering 2 hour taster sessions in various topics taken from the prerecruitment courses.

These give a brief introduction to a topic area for learners to find out what it’s all about, learn some new skills or see if they would like to progress onto further learning such as the prerecruitment course or Accredited Qualification starting in September.

All online courses will be tutor led and involve group tasks so all learners will be required to have their cameras and microphones on.

Courses take place between 10am-12noon unless stated otherwise

Basics of Customer Service

Basics of Customer Service – course dates

  • 1 May
  • 3 September
  • 20 November

Confidence Building

Confidence Building – course dates

  • 19 June
  • 22 October

Introduction to Employability

Introduction to Employability – course dates

  • 17 June

Introduction to SEND

Introduction to SEND – course dates 

  • 29 April
  • 4 September
  • 23 October
  • 19 November

Looking After Your Mental Health

Looking After Your Mental Health – course dates

  • 28 April
  • 16 June
  • 21 October
  • 18 November

Understanding Duty of Care and Code of Conduct

Understanding Duty of Care and Code of Conduct – course dates

  • 30 April
  • 5 September

Understanding Equality and Diversity

Understanding Equality and Diversity – course dates

  • 18 June

 

Pre-recruitment courses

All prerecruitment courses will take place between March and July. They will last between 4 and 5 days (dependant on course) and will have local sector based opportunities attached to them.

All days will involve activities, group tasks, assessment (Safeguarding) and completing a workbook so all learners will need to be able to read, write and understand English to a good level (Entry Level 3 minimum).

The courses are designed to give learners the basic knowledge and understanding within the sector to either apply for roles, and be able to answer related topic interview questions, or to progress onto the accredited qualifications. All modules have been specifically chosen to enhance insight and opportunities.

All days must be attended.

Introduction to Working in Health and Social Care

Introduction to Working in Health and Social Care modules include:

  • Awareness in Safeguarding Level 1 (Accredited)
  • Duty of Care and Code of Conduct
  • Equality, Diversity and Inclusion
  • Communication Methods
  • Privacy and Dignity
  • Mental Health
  • Health and Safety

Course locations and dates
Radcliffe 17-21 March

  • Monday 17 March: 9.30am-4pm
  • Tuesday 18 March: 10am-2pm
  • Wednesday 19 March: No delivery
  • Thursday 20 March: 10am-2pm
  • Friday 21 March: 10am-2pm

Oldham 24-28 March

  • Monday 24 March: 9.30am-4pm
  • Tuesday 25 March: 10am-2pm
  • Wednesday 26 March: 10am-2pm
  • Thursday 27 March: 10am-2pm
  • Friday 28 March: 10am-2pm

Salford 2-6 June

  • Monday 2 June: 9.30am-4pm
  • Tuesday 3 June: 10am-2pm
  • Wednesday 4 June: 10am-2pm
  • Thursday 5 June: 10am-2pm
  • Friday 6 June: 10am-2pm

Introduction to Working in Customer Service

Introduction to Working in Customer Service modules include:

  • Understanding what is Customer Service
  • The Importance of Behaviour
  • Communication Methods
  • Applying a Person Centred Approach
  • Positive Communication
  • Legislation, Regulation and Procedures

Course locations and dates
Sheffield 14-17 April

  • Monday 14 April: 10am-2pm
  • Tuesday 15 April: 10am-2pm
  • Wednesday 16 April: 10am-2pm
  • Thursday 17 April: 10am-2pm

Burnley 22-25 April

  • Monday 22 April: 10am-2pm
  • Tuesday 23 April: 10am-2pm
  • Wednesday 24 April: 10am-2pm
  • Thursday 25 April: 10am-2pm

Online 1-4 July

  • Monday 1 July: 10am-2pm
  • Tuesday 2 July: 10am-2pm
  • Wednesday 3 July: 10am-2pm
  • Thursday 4 July: 10am-2pm

 

Introduction to Working with Children

Introduction to Working with Children modules include:

  • Awareness in Safeguarding Level 1 (Accredited)
  • Introduction to SEND (Special Educational Needs and Disabilities)
  • Understanding and EHCP (Educational Health Care Plan)
  • Different Communication Methods
  • Fixed Mindset Vs Growth Mindset
  • Managing Restorative Conversations
  • Equality, Equity and Inclusion

Course locations and dates
Blackpool 19-23 May

  • Monday 19 May: 9.30am-4pm
  • Tuesday 20 May: 10am-2pm
  • Wednesday 21 May: 10am-2pm
  • Thursday 22 May: 10am-2pm
  • Friday 23 May: 10am-2pm

Manchester 23-27 June

  • Monday 23 June: 9.30am-4pm
  • Tuesday 24 June: 10am-2pm
  • Wednesday 25 June: 10am-2pm
  • Thursday 26 June: 10am-2pm
  • Friday 27 June: 10am-2pm

Accredited Qualifications

We will be delivering accredited qualifications commencing September 2025 and finishing June 2026 (for all Level 2 and 3) and February for Level 1 (excluding holiday periods).

All qualifications will be through City and Guilds, and will be a full qualification.

As these are full qualifications, there will be an acceptance criteria such as:

  • English of an acceptable standard
  • Able to commit to timetable
  • Ability to undertake placement work where needed
  • Mandatory qualifications where needed

Enrolments will take place the first 3 weeks of September.

 

Level 2 Supporting Teaching and Learning in Schools (Teaching Assistant)

Supporting Teaching and Learning in Schools

This will run September – June and will require a placement as observations in the workplace are an assessment criteria.

Great Places will help assist in work placements.

  • This course will run in Oldham and there will be 2 classes run.
  • Daytime option – 1 day per week 9.30am – 2.30pm
  • Evening option – 1 evening per week 6pm – 9pm

 

Level 2 Adult Care Certificate

Adult Care Certificate

This will run September – June.

All Health and Social Care roles have a streamlined qualification which is the Care Certificate which replaces the Health and Social Care qualification.

  • This course will run in Blackburn and there will be 1 class.
  • 1 day per week 9.30am – 2.30pm

 

Level 3 Education and Training (previously PTTLS)

Education and Training (previously PTTLS)

This will run from September – June and will require micro teaching assessments and independent learning.

This course is designed for learners that have a level 5 and above qualification in a specific sector and will allow them to teach 16yrs and above in an educational setting.

This course has essential criteria attached as it is a teaching qualification.

  • This course will run in Manchester City Centre and there will be 1 class
  • 1 evening per week 6pm – 9pm

Level 1 Customer Service

Customer Service

  • This course will run from September – February
  • This course will be online
  • 1 day per week 10am – 2pm

 

Level 2 Introduction to Trainer Skills

Introduction to Trainer Skills

This is a 2 day intensive course that will run 9.30am – 4pm

This course will be open to both customers and businesses and is aimed at anyone that delivers training within their organisations. It is a 2 day course to teach how to complete a lesson plan, objectives, teaching materials and activities.

  • This course will trial both online and in person from May and will be available online from September.
  • Details of exact dates will follow over the coming weeks.

Register your interest

You can use the form below to register your interest in a course.