It is important to make sure the windows in your home are safe because of the danger of people falling from them if window safety devices are not used correctly. The risks increase significantly when there are young children in the home.
You should familiarise yourself with how the windows in your home open, and in particular the safety devices that are installed.
Safety devices should always be engaged when opening windows for natural ventilation that is essential for a healthy home.
If you:
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Window restrictors are a safety device that prevents the window from opening further than 10cm (4 inches) without being manually released.
Most homes over two storeys have window restrictors fitted to opening windows.
When opening windows to ventilate your home, always make sure the window restrictor is in place and that it is secure. This will prevent accidental falls and could save lives.
If you have to open the window wider than the restricted position, on a hot day for example, then always re-engage the restrictors as soon as you have finished and check they are back in position. If you have key lockable handles, then always lock them using the key when the window is closed.
Never paint over uPVC windows, in particular the handles, hinges and restrictors, as this can prevent them working properly.
Check the restrictors regularly and report any defects to us immediately.
If young children or anyone at risk of harm is living in your home, or visiting, it is important that you:
To prevent accidents when cleaning inside windows:
Remember if you have any questions or concerns about your windows, please contact us and a member of the Building Safety Team will get in touch.
