Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
05/08/2026
Article by: Great Places
Garden makeover creates blooming success at Aldersgate Court
Aldersgate Court is looking more colourful than ever thanks to the collaboration between Great Places' colleagues and customers.
05/08/2026
Article by: Great Places
Bluebell Court visit highlights impact of supported housing
Great Places hosted St Helens Council at Bluebell Court to showcase the impact of supported housing for women experiencing homelessness.
29/07/2026
Full house for afternoon tea
It was eyes down for a full house at Langdale Court as customers enjoyed an afternoon tea in the sunshine. Neighbourhood Services Manager Adam Marsden organised the event at the Garstang scheme to get the customers together. They enjoyed a lovely afternoon tea and a game of bingo, giving neighbours the opportunity to come together, […]
