At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
18/12/2025
The first ten of 49 new Shared Ownership homes have been handed over to Great Places at our new development in Norden, Rochdale. Delivered in partnership with Stonebond, the scheme has been designed to meet local housing needs and provide accessible homeownership opportunities for the Rochdale community. The remaining 39 homes will be handed over […]
18/12/2025
Article by: Great Places
Our offices will be closed during the Christmas and New Year period.
17/12/2025
Article by: Great Places
Insight shared findings from three key scrutiny reviews this year, making 14 recommendations to improve customer services and shape our standards.
