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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs

21/02/2025

Great Places backs Idle Women project

Great Places has provided £7,500 funding to an Accrington-based arts and social justice project that operates across Blackburn, Accrington and Nelson. The funding supports a new programme of activities for women to explore health through relationships with plants and each other. The funding, from Great Places’ financial resilience fund, will be used to run a […]

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20/02/2025

Scoot in safety

With e-bikes and e-scooters rising in popularity, it's vital to understand the risks and how to charge them safely before you use them. We've outlined the key things to be aware of to avoid risks of fire to your home.

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Chris Webb MP and Minister of State for Employment Allison McGovern MP

20/02/2025

Great Places to take part at massive jobs event

Great Places will be one of the employers at Chris Webb MP’s job fair in Blackpool on February 27. We will be one of more than 100 employers at the Blackpool Winter Gardens Conference Centre in Partnership with Job Centre Plus. From small businesses to national Chains, Emergency Services, and the Armed Forces, there will […]

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