At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
22/01/2026
Great Places recently welcomed Greater Manchester Mayor Andy Burnham to its award-winning Docherty Project in Rusholme, to see first-hand how its specialist Independence & Wellbeing scheme is supporting people experiencing homelessness alongside alcohol dependency. During the visit, the Mayor met customers and colleagues to learn how the project helps individuals regain stability and independence. He […]
20/01/2026
Article by: Great Places
Stay warm, save money and make your home more energy‑efficient this winter with our support throughout Energy Saving Week.
19/01/2026
Great Places recently hosted Manchester City Council leaders to celebrate the start on site of its £21m affordable housing development at Grey Mare Lane in Beswick, Manchester. The event was attended by Cllr Bev Craig, Leader of Manchester City Council, and Cllr Gavin White, Executive Member for Housing and Development, alongside Alison Dean, our Chief […]
