At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
15/10/2025
Article by: Great Places
Great Places joined ALL FM to celebrate their second win as ‘Community Radio Station of the Year’ and the station’s powerful impact on local communities.
15/10/2025
Article by: Great Places
Christine Court’s newly refurbished room is transforming lives by offering vulnerable families a warm, inclusive space to connect and thrive.
14/10/2025
Great Places’ Assets Team has been recognised with Highly Commended in the Retrofit Project of the Year category at the 2025 HVR Awards, thanks to its work on the Richmond Park Heat Network upgrade in Sheffield. This recognition is a great achievement and highlights the power of collaboration across our teams and with our external […]
