Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
15/09/2026
Summer fun brings communities together
This summer, colleagues from across Community Investment and Neighbourhoods in the Central Region joined forces to host a number of community events in Oldham and Rochdale, bringing customers together for fun and community spirit. The events took place across four neighbourhoods, including areas with a large number of newly built homes. This created a great opportunity for new and existing customers to get to know one another. Customers of all ages […]
10/09/2026
Great Places and partners recognised in Manchester Property Awards 2026 shortlist
Great Places and our partners have been shortlisted in several categories at the Manchester Property Awards 2026, recognising our shared commitment to delivering high-quality homes, supporting regeneration and creating lasting opportunities for communities across Greater Manchester. Great Places has been shortlisted for: Developer of the Year, recognising our leadership in affordable housing delivery across Greater […]
09/09/2026
Article by: Great Places
Northmoor Documentary Premieres at Longsight Festival
Created by local young people, the film captures the voices, experiences and future aspirations of the Northmoor community.
