Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
03/09/2026
Blackpool MP wowed by Great Places work in the town
Lorraine Beavers MP visited two Great Places schemes in Blackpool to meet customers, hear about the difference investment is making to local homes and communities, and see how residents are helping to create thriving neighbourhoods. Joined by Great Places Chief Executive Alison Dean, the MP for Blackpool North and Fleetwood toured Winnipeg Place in Bispham, […]
27/08/2026
Completion of Foxhall Village in Blackpool
Great Places celebrates completion of Foxhall Village as regeneration continues in Blackpool We recently welcomed partners and stakeholders to Foxhall Village to celebrate the completion of the next phase of the flagship Blackpool development, which has delivered 88 affordable homes for local people. Hosted by Great Places, the event brought together leaders from Blackpool Council, […]
26/08/2026
Alison and Matt out and about in the Central region
Recently, Alison Dean, Chief Executive Officer, and Matt Foreman, Chief Customer Officer, visited a number of neighbourhoods and schemes across the Central region. The visit gave Alison and Matt the opportunity to meet customers and colleagues, see new homes and community services first-hand, and learn more about the work taking place across Rochdale, Bury and Wigan. Royle […]
