At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
25/11/2025
Great Places is pleased to announce that we have secured £100 million in funding through the Affordable Homes Guarantee Scheme (AHGS), managed by Venn on behalf of the UK Government. This significant investment will enable us to deliver more than 650 new affordable homes across the North West and South Yorkshire, while continuing to invest […]
21/11/2025
Great Places’ and Kellen Homes’ plans for Riverpark, a development of 498 homes in Newton Heath, East Manchester have been approved by Manchester City Council. The new development, built on the site of the former Riverpark Trading Estate, will transform the brownfield site into a vibrant new neighbourhood. Almost half of the homes will be […]
19/11/2025
Our Training and Skills Academy is helping customers gain valuable qualifications, including Level 2 Teaching Assistant and Level 3 Education and Training. The Great Places Training and Skills Academy continues to make a real impact, helping customers gain the skills and qualifications they need to thrive – both in education and in life. One of […]
