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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Building Safety Engagement

As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.

Building Safety Engagement

Latest news and blogs

22/04/2026

Article by: Great Places

A day in the life: Shadowing Elliot O’Driscoll, Property Services Manager

Elliot's work highlights the importance of empathy, organisation and teamwork in delivering impactful housing services daily

Find out more

21/04/2026

Sophia’s Story – from Wybourn Works to MPCT

17-year-old Sophia was supported to thrive through our partnership working, coming through Wybourn Works to MPCT.

Find out more

21/04/2026

Great Places shortlisted for the Greater Manchester Good Employment Awards 2026

Great Places has been shortlisted for the Greater Manchester Good Employment Awards 2026, in the Best for Health and Wellbeing (Large Organisation) category.

Find out more