Go to homepage
Login to MyPlace

Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Building Safety Engagement

As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.

Building Safety Engagement

Latest news and blogs

18/08/2025

Kirith Entwistle MP visits Sarah Lodge

Last week, Kirith Entwistle (MP for Bolton North East) joined our Director of Independence and Wellbeing and colleagues from the team for a visit to Sarah Lodge in Bolton. Sarah Lodge provides temporary supported accommodation for young women aged 18–30 who are either pregnant or have children under five, or for men aged 18–30 with […]

Find out more

14/08/2025

Media Training Programme Opens Doors for Young People

Great Places’ Employment and Skills Support Team recently joined forces with Onward, SHAPES, Salford Media Club, Clarion Futures, and Salix Homes to support a free media and podcasting training programme for young people. Delivered by The Reporters’ Academy at MediaCity, the programme provided practical experience in podcast production and media skills, helping participants build confidence, […]

Find out more

13/08/2025

Article by: Great Places

How WETA and Great Places are empowering women through art

WETA is a community-led initiative that uses creativity and cultural engagement to improve mental health and reduce isolation among women.

Find out more