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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs

20/01/2025

Article by: Great Places

Great Places keeps inspiring young minds

Great Places just hosted an inspiring careers visit for Year 5 pupils from Manor Park Primary School, aiming to ignite their aspirations.

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20/01/2025

Great Places backs Accrington charity with £5,000 funding

Great Places has provided £5,000 funding to an Accrington charity to help its customers access counselling services. The money has been given to Maundy Relief, based on Abbey Street, where it offers a range of services including: adult and young people’s mental health therapy including anger management, one-to-one counselling, group work and CBT wrap around […]

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Have your say

08/01/2025

Our Repairs Service: Tell us what is important to you

We are reviewing our Repairs Service after you told us that this was one of your priorities in our Corporate Priorities consultation last year. Before we do that, we want to understand what is most important to you. Your views are really important to us and we will use the information you share with us […]

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