Go to homepage
Login to MyPlace

Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Building Safety Engagement

As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.

Building Safety Engagement

Latest news and blogs

15/10/2025

Article by: Great Places

Great Places celebrates community impact with ALL FM’s ‘Station of the Year’ Award win

Great Places joined ALL FM to celebrate their second win as ‘Community Radio Station of the Year’ and the station’s powerful impact on local communities.

Find out more

15/10/2025

Article by: Great Places

More than housing: Christine Court’s new space for connection and growth

Christine Court’s newly refurbished room is transforming lives by offering vulnerable families a warm, inclusive space to connect and thrive.

Find out more

14/10/2025

Richmond Park Heat Network Project Highly Commended at HVR Awards

Great Places’ Assets Team has been recognised with Highly Commended in the Retrofit Project of the Year category at the 2025 HVR Awards, thanks to its work on the Richmond Park Heat Network upgrade in Sheffield. This recognition is a great achievement and highlights the power of collaboration across our teams and with our external […]

Find out more