Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
27/07/2026
Great Places celebrates completion of 89 affordable homes at Dovecote House
Partners, stakeholders and customers joined Great Places to celebrate the completion of Dovecote House, a £29m development delivering 89 affordable homes and supporting the continued regeneration of Manchester’s Piccadilly East neighbourhood. Great Places has celebrated the completion of Dovecote House, a new affordable housing development in Manchester city centre that is helping tackle housing demand […]
23/07/2026
Savings on family meals and activities this summer
As we head into the school holidays, extra family activities mean extra costs. But, the good news is that there are plenty of ways to enjoy the summer without spending a fortune!
23/07/2026
Article by: Great Places
Summer holiday support for families and children
The summer holidays are a time for fun, relaxation and making memories, but they can also bring extra costs for families. This year, a range of support is available to help children stay active, well-fed and entertained throughout the break.
