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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Building Safety Engagement

As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.

Building Safety Engagement

Latest news and blogs

10/09/2025

Charles has found a place to call home

At the turn of the year, Charles was at his lowest ebb. After the break-up of a relationship, Charles found himself on the streets – sleeping rough and trying to find a new home. But when he was put in touch with Great Places, his life changed completely. Now, he has a beautiful flat in […]

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10/09/2025

Article by: Great Places

St Mary’s pupils inspired by Parliament visit

A recent visit to Parliament by Stockport pupils showcased Great Places’ mission to motivate and empower the next generation.

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Joanne Miller, Employability Coach at Great Places Housing Group at Wy-Fest

09/09/2025

A Fest of the best at Wybourn

A Sheffield employment programme, Wybourn Works, held its summer festival to celebrate its achievements over the past year. The community-centred employability programme held “Wy-fest” at Wybourn Learning Centre to bring the community together for a day of fun and also reward those who have excelled. Run by Great Places Housing Group’s Employability Team, it is […]

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