Welcome to our ESG Report for 2023/24. As we enter the 2024/25 financial year, we are excited to pursue our ten-year ambitions. Our interim Corporate Plan for 2023-24 outlined our 10-year ambitions centred on stability, collaboration, and ambition. This focus continues in our new plan, ‘Here for our Customers,’ which will guide us for the next three years. This plan aims to tackle challenges and enhance our service for customers, homes, and communities, shaped significantly by customer feedback.
‘The UN Sustainability Reporting Standard is a set of common goals that demand investors, governments, businesses and society do more to end poverty, protect the planet and ensure people enjoy peace and prosperity.’ (UN Transforming our world the 2030 agenda for sustainable development September 2013).
As part of our commitments under the Sustainability Reporting Standard for Social Housing providers must produce an annual update, to include the three high-level areas of this report, ‘Environmental, Social and Governance.’ Each include information taken from a set of themes aligned with the UN Sustainable Development Goals.
While we continue to face many challenges, we remain committed to delivering for our customers and communities, and keeping the promises outlined in our Customer Commitments.
We hope you found our report interesting and that it demonstrates our commitment to improving our ESG performance and reporting on this transparently. If you are an investor and have any questions or feedback, please get in touch with treasury@greatplaces.org.uk. If you are a customer, please contact communications@greatplaces.org.uk
