Our Customer Annual Report for 2022/23 is now live, which tells the story of our year, from 1 April 2022 to 31 March 2023.
The report shares highlights of the year, as well as view how we have performed in the areas that matter most to customers.
Our customers are at the very heart of everything we do, and their voices feature heavily in this report, alongside performance information and business updates.
This year, in preparation for the first cycle of Tenant Satisfaction Measures going live, we have themed our sections around the 12 key questions that our customers are being asked about our services as a landlord.
Within each section you can find what our customers think, as well as what we are doing to improve.
The environment we’re working in continues to be difficult, but we remain confident that Great Places is in a strong position to tackle the challenges ahead.
