POSTED: 20/07/2023
Insight, the customer scrutiny group has just reported back their recommendations for improvement following review of communications, relating to damp, mould, and condensation. Actions will be agreed in response to the recommendations, which will be presented with their review findings to Great Places Board in August.
Insight would like to thank customers, who gave feedback, which helped inform their review findings. If you’re interested to read more about this review, please visit the Insight Customer Scrutiny Group webpage, an update will be posted after Insight has meet Board in August.
The next topic the group plan to review is support Great Places’ offers customers in relation to Cost of Living. If you’ve experienced support, which you feel can help inform Insight’s review, please email with your name, postcode and support received customerscrutiny@greatplaces.org.uk.
