Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
20/05/2026
Successful delivery of working from home courses
We have recently delivered two successful working from home courses, designed to support customers who are interested in exploring remote employment opportunities. The sessions took place at our Oldham Office, with six customers attending the first session. A second session followed, with a further seven customers in attendance. Each workshop ran for three hours and […]
20/05/2026
Blackburn MP visits Great Places Homes and Support Services
Great Places recently hosted Blackburn MP Adnan Hussain for a visit to see first-hand how we are investing in homes, communities and specialist support services across the constituency. The visit began at Bowland House, where Mr Hussain met our Chief Executive Alison Dean, colleagues and customers, before touring In Partnership, Great Places’ independence and wellbeing […]
13/05/2026
Fleetwood residents have a Coffee with a Cop
Great Places recently organised a “Coffee with a Cop” session in Fleetwood, to allow people the chance to raise any issues with the police at the Heart of the Hub café. Great Places and the Police got a better understanding of the current issues affecting customers and residents and Sarah Holt from the Restorative Justice […]
