Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
13/05/2026
Fleetwood residents have a Coffee with a Cop
Great Places recently organised a “Coffee with a Cop” session in Fleetwood, to allow people the chance to raise any issues with the police at the Heart of the Hub café. Great Places and the Police got a better understanding of the current issues affecting customers and residents and Sarah Holt from the Restorative Justice […]
11/05/2026
A successful TOinC Day in Richmond Park
On a sunny Friday 8 May, a dozen of us came out in our high vis vests, ready to clean up our key neighbourhood of Richmond Park, Sheffield.
07/05/2026
Inspiring careers in housing – 20% Movement
Throughout March, Greater Manchester Housing Providers ran interactive careers events in their communities.
