At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
20/04/2026
In the past few years, there have been a rise in fire incidents relating to emollient skin care products. These are mostly in the form of creams, but also come as sprays and gel formulas, and they are used by many of us with particularly dry, itchy or scaly skin (i.e. for conditions such as […]
20/04/2026
Article by: Great Places
This new course is helping Great Places customers build practical skills, confidence and a pathway into future employment.
15/04/2026
Article by: Great Places
Great Places backed Bounceback Food CIC to run hands‑on cooking sessions that supported young carers and low‑income families to develop kitchen skills.
