Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
06/05/2026
Article by: Great Places
Opening doors to education with a “Working with Children” course in Salford
Great Places brings to Salford Innovation Centre a one-week “Working with Children” pre‑recruitment course.
06/05/2026
Article by: Great Places
The Renters’ Rights Act
Your questions answered You may have seen or heard about changes to renting laws called the Renters’ Rights Act, which came into effect on Friday 1 May. These new laws give tenants in the private rented sector more rights, including ending fixed-term tenancies and abolishing “no fault” evictions. As this phase only applies to the […]
05/05/2026
Great Places funding helps transform men’s wellbeing through football in Bolton
Over the past two years, Great Places has supported the Bolton Manbassadors Football group, now one of the most impactful community projects helping men across Bolton improve their wellbeing, confidence and social connection. When the free sessions first launched, turnout was low. Many men felt that because the sessions were linked to mental health support, […]
