Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
01/10/2026
Creating a community on the doorstep of Kindred House
At Great Places, we aim to provide fantastic homes in thriving communities where people choose to live and grow in peace and safety. This year’s International Day of Older People’s theme is ‘What’s on Your Doorstep?’, which celebrates the services that help people live well in later life. But how are we building homes that […]
01/10/2026
Older People’s Day: Bringing communities to life
At Great Places, we want our customers to feel totally at home – whether that is in their own home or joining in with activities. For this year’s International Day of Older People theme, ‘What’s on Your Doorstep?’, we’re shining a spotlight on the people, places and activities that are helping older people stay connected […]
30/09/2026
Article by: Great Places
Award recognition and special visit shine a spotlight on The Docherty Project
The shortlisted service continues to earn praise for changing lives across Manchester.
More help and advice
