Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
25/08/2026
Great Places secures £320.6m to deliver 2,600 affordable homes across the North West and South Yorkshire
Funding will support the creation of thriving mixed-tenure communities across the regions over the next decade. Great Places has secured £320.6 million through the Government’s Social and Affordable Homes Programme (SAHP), helping us deliver 2,600 social and affordable homes across the North West and South Yorkshire over the next few years. The funding forms part […]
19/08/2026
Article by: Great Places
Alison spends time with colleagues on South region visit
CEO gets out and about to learn more about services across the South region.
18/08/2026
Plug-in solar panels – permission required!
New plug-in solar panels will soon be available to buy in the UK, but as with any alteration to a property - you must get written permission.
