We are delighted to launch our new Corporate Plan, ‘Here for our customers’, our ambitious plan to be Great for our customers, Great for our homes and communities, and Great for our business.
More than 700 customers have helped to shape this plan through an extensive consultation, and we would like to thank everyone for having their say. We are confident that it reflects our shared ambition to help improve the lives of our customers.
Under each of the themes we set out:
It is an ambitious three-year plan and we will need to work alongside customers and partners to deliver it.
You can view all the content here:
Corporate Plan 2024-27
We will work hard to ensure that customers at the heart of everything we do with more opportunities to have a say, get involved to help shape and improve the important services we provide.
Our CEO Alison Dean sets out our plans in this video:
We’ll share regular updates on how we’re progressing across all of our usual channels, so look out for these!
