Insight customer scrutiny group has been looking at the support provided to customers by the Employability & Skills service. Thank you to all customers who gave feedback, which helped the group understand more about the service and benefits to customers. Members were encouraged to hear such positive comments about people’s achievements following receipt of support and the difference it made for people.
Insight will soon be reviewing all the information collected and report findings to Great Places, making suggestions based on evidence of ways the service may be improved for customers. We will provide more detail about this in January. If you are interested in accessing support to help with finding work, you can find information about the service on our Employment and Skills Support web page.
In the New Year, Insight plan to scrutinise an aspect of the Housing & Enforcement service, which manages incidents of anti-social behaviour. If you can help support this review, get in-touch at customerscrutiny@greatplaces.org.uk
Would you like to support Customer Scrutiny?
There are several ways you can get involved to support scrutiny, you can:
You can find more detail about Insight and customer scrutiny
