News & Blog

An update from James Feetham-Evan, Inclusive Services Team Leader Hi everyone, At Great Places, we want every customer to feel listened to, respected and supported. As part of our Customer Experience Strategy, we’re spending more time getting to know our customers so we can understand the different needs people have across our communities. This helps […]

Great Places has been appointed, alongside Capital&Centric, to transform Sheffield’s historic Furnace Hill into a thriving new neighbourhood with around 750 new homes. The project is part of a wider plan led by Homes England and Sheffield City Council to regenerate brownfield sites at Furnace Hill and Neepsend, together delivering up to 1,300 new homes, […]

At Great Places, we’re always looking for ways to make our communications clearer, more helpful and shaped by the people who use them, our customers. That’s why our Communications Team recently teamed up with our Customer Committee to review how we share information, starting with the MyGreatPlace magazine. When the team met with the committee last year, […]

The Radio Teleswitch Service (RTS), also known as the Dynamic Teleswitch Service (DTS) is reaching the end of its operational life and will be switching off nationally in June.

The Housing Ombudsman is asking customers to share their views on a new set of rules called the Social Tenant Access to Information Requirements.

Insight is exploring "What Matters Most" to customers, using feedback you’ve already shared to help shape a new Code of Conduct

All legacy benefits will end by 31 March 2026. If you still receive one of the benefits, you must move to Universal Credit by the deadline in your migration notice letter or your payments will stop.

The first affordable homes at a major new development in Gorton have been handed over to Great Places, marking a significant milestone for the Mellands Park scheme.

A life changing move has given long term customer Denise Downes renewed independence, wellbeing and a deeper connection to her community.